SFTP-based Backup and Restore fail even when the public key is correctly configured
Reference: LP-70430
Date Published: 2026-01-27
Affected Product: Logpoint
Affected Version: v7.8.3
Fix Version: v7.8.4
Description:
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After upgrading to Logpoint v7.8.3, SFTP-based Backup and Restore fail even when the public key is correctly configured. This behavior is due to enhanced appliance hardening introduced in v7.8.3, which disabled a service account used for SFTP transfers. As a result, backups are successfully created and stored locally, but the transfer to the remote SFTP server fails. |
Workaround:
Use NFS for backup, or Contact Support
Support
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