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Reconnecting Director Fabric to Logpoint SIEM may cause Fabric Storage to fail to connect

Avatar Pragati Kharel
April 01, 2026 03:40
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Reference ID: COM-22466

Date Published: 2026-03-30

Affected Product: Logpoint 

Affected Version: v7.8.0, v7.9.0

Fix Version: v7.10.0

Description:

When Director Fabric is connected to a Logpoint SIEM, clearing the Fabric Network and then reconfiguring it can cause Fabric Storage to remain stuck in the "Configuring" state for a few minutes, then prompt for reconfiguration.

This issue affects standalone and cluster Director deployments with one or more Fabric-enabled SIEMs on version 7.8.0 or later. 

Workaround:

  1. In Logpoint SIEM, go to Fabric Network settings.
  2. Clear the Fabric Network information. 
  3. Wait approximately 2 minutes. 
  4. Enter the Fabric server details again. 
  5. Click Save.

If the issue still persists, contact support.

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