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Incident subscriptions lost in LPSM when SIEM becomes temporarily unreachable

Avatar Pragati Kharel
June 03, 2026 04:33
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Reference ID: LPSM-88

Date Published: 2026-06-3

Affected Product: LPSM 

Affected Version: v2.10.1 and earlier

Status: Under development

Fix Version: v2.11.0

Description:

If you subscribe to individual incident sources (rather than all sources) from a connected SIEM instance, those subscriptions are not restored automatically if the SIEM becomes temporarily unavailable. 
When the SIEM is back online, you must manually reconfigure those subscriptions; otherwise, incidents from those sources will not appear, creating a visibility gap for SOC operations.

Note: This issue only affects subscriptions to individually selected incident sources. Subscriptions set to all incident sources from a connected SIEM are not impacted.

Workaround:

After the connected SIEM becomes reachable again, manually re-subscribe to the required individual incident sources for the affected connected SIEM.

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