Database changes are lost when a failed upgrade is reverted – Guardsix Servicedesk

Reference ID	COS-3791
Affected Products	Guardsix Governance for Healthcare
Affected Versions	1.10.1, 1.11.0, 1.12.0, 1.12.1
Fix Version	v1.13.0
Description	In v1.10.1 to v1.12.1, the patch installation does not back up the database before the upgrade starts. If the installation fails and you enter `y` at the restore prompt, the previous version is restored but the database is not returned to its pre-upgrade state. After a reverted upgrade, you may notice: Missing reports Acknowledged reports shown as unacknowledged Missing activities in reports Missing user accounts
Workaround	None