Logo
Resources
Documentation Portal Ideas Portal guardsix Academy License Portal
Resources
Documentation Portal Ideas Portal guardsix Academy License Portal
Sign in
  1. guardsix Service Desk
  2. Products Hub
  3. Marketplace

Citrix

Citrix enables you to collect and normalize Citrix logs and lets you analyze the information through the LP_Citrix NetScaler dashboard. The dashboard visualizes users successful/failed logins, accessed applications, HTTP Requests and data utilizations. You can customize it to perform in-depth analysis by changing the data used in a search.


Release Details

Version: 5.6.1
Release date: April 22, 2026
Supported On: Logpoint v7.4.0 or later
SHA 256: df3fc087e4b1dd576edd3926bb48eabf636240dceec0346a2dbf7cea065d7139
Citrix Guide
Download

Enhancement

PLUG-16754
Updated the CitrixNetScalerCompiledNormalizer to improve parsing accuracy and normalization.

Past Releases

Citrix v5.6.0 ▾
Version: 5.6.0
Release date: May 06, 2025
Supported On: Logpoint v7.4.0 or later
SHA 256: d4bffbab67ea4c5f1a0bec424a9ab3ffabe67e06263949b6f88a1081b974168d
Download

Enhancement

PLUG-15929, PLUG-1641788599, 88911, 89416, 89547, 88911, 89416, 89547
Citrix Netscaler compiled normalizer now supports parsing a subset of Syslog logs from Netscaler v14.1.

Bug Fixes

PLUG-1584588163, 88911 85680
After upgrading to Logpoint v7.5.0, the CitrixADCCompiledNormalizer encountered compatibility issues due to a deprecated regex pattern, preventing the normalizer from functioning correctly. 
PLUG-1328585680
In some cases, CitrixNetscaler logs were not normalized.
PLUG-1650589396
CitrixNetscalerCompiledNormalizer logs were stored with incorrect timestamps because the normalizer used the event’s Start Time rather than the Syslog header for log_ts.
Citrix v5.4.0 ▾
Version: 5.4.0

Enhancements

KB-22640
Added Syslog Collector based Netscaler log source template, simplifying the log source configuration process. To learn more, go to Creating Log Source via a Template.
KB-24430
Added CompiledNormalizer Date Preference (CNDP) support to CitrixNetScalerCompiledNormalizer, ensuring consistent date format in normalized CitrixNetScaler logs. Go to CNDP to learn how to configure it.
KB-22821

For Netscaler login logs when normalized by CitrixNetScalerCompiledNormalizer:

  • Added the Successful label and success as the Status field value for a successful login logs. 
  • Added the Failed label and failed as the Status field value for a failed login logs. The reason field maps the status field value of the raw log. 

Bug Fix

KB-24789, KB-22265, KB-22211
Some CitrixNetScaler logs were not correctly normalized by LP_Citrix NetScaler, LP_Citrix Secure Gateway, LP_Citrix XenDesktop, LP_Citrix XenMobile, LP_Citrix SDWAN
CitrixNetScalerCompiledNormalizer and CitrixADCCompiledNormalizer.

Key Information

You can configure a date format for CitrixNetScalerCompiledNormalizer and CitrixADCCompiledNormalizer using CNDP. 

Citrix v5.3.0 ▾
Version: 5.3.0
Release date: September 19, 2023
Supported On: Logpoint v6.7.0 and later
SHA 256: 8f468480a2373e6685cca778931d021bd8525182a0ecc7acb3790d081e49fcb8
Download

Enhancements

KB-1932371417
Added a new CitrixADCCompiledNormalizer to support Citrix ADC WebApp logs.
KB-20318
CitrixNetScalerCompiledNormalizer is now made configurable to select a date format (European or American). 
KB-1909270972
The log_ts field is now normalized by CitrixNetScalerCompiledNormalizer. 
KB-1976172159
Added new signatures in CitrixNetScalerCompiledNormalizer to support the Citirix Netscalar ADC logs.

Bug Fixes

KB-17854, KB-20469, KB-2020573609, 72766
Some Citrix and Citirix Netscaler logs were not correctly normalized by LP_Citrix NetScaler, LP_CitrixSDWAN, LP_CitrixSecure Gateway, LP_CitrixXenDesktop, CitrixNetscalerCompiledNormalizer and LP_CitrixXenMobile.
KB-1991872466
The source_address field was not properly normalized by LP_Citrix Netscaler. 

Support

If you have any questions or require assistance, create a support ticket.

  • app-115003788389.png (10 KB)
  • app-115003788389.png (10 KB)

Comments

  • Avatar
    Michael Sorgenfrei Nielsen
    August 18, 2017 10:22

    Dashboard package as shown in the screenshot. Where is the screeshot.

    Comment actions Permalink
  • Avatar
    Permanently deleted user
    August 31, 2018 07:05

    Hi!
    It doesnt normalize the logs. Still just text. And dashboards show nothing.
    I have the logs and everything works fine with getting the logs to logpoint. But the normalization does not work.

    Comment actions Permalink

Article is closed for comments.

Follow

Related articles

  • Logpoint Agent (Standalone)
  • Cyberoam
  • Universal Normalizer
  • Lookup
  • Panda Antivirus
Consent Required To Proceed
By clicking “I Agree & Download”, you confirm that you are authorized to act on behalf of your organization and you give explicit consent for guardsix to share your organization’s customer name and log source count with NXLog for the sole purposes of entitlement management, compliance verification, and support delivery related to the embedded NXLog technology in the guardsix SIEM solution.

This data will not be used for sales or marketing and will not be shared with other third parties. You may withdraw your consent at any time by contacting guardsix Support; withdrawal will not affect processing already performed.
Cancel I Agree & Download
Privacy policy    EULA    Terms of service   
Copyright © , guardsix. All rights reserved.

Note: We use cookies that are essential for the smooth functioning of our website.