Product Security – Guardsix Servicedesk

Product Security & Vulnerabilities

<h5>Addressing vulnerabilities to ensure the highest security standards</h5> <p>Guardsix engages with industry experts and customers to create innovative products that solve the challenges of today’s security teams, all backed by a support team dedicated to your success. </p> <h5>Rigorous security assessment through penetration testing</h5> <p>Guardsix proactively and consistently ensures that our platform is genuinely effective against any potential vulnerabilities.</p> <h5>Detection response process </h5> <p>When Guardsix or one of our customers discovers a vulnerability, we initiate our security triage. The vulnerability is assessed for its impact and critical level. After assessment, we remediate it. We communicate our findings and how we will solve the vulnerability according to our disclosure policy. Once we fix the vulnerability it becomes part of the upcoming Guardsix release.</p> <h5>Vulnerability discovery</h5> <p>If you discover what you think is a vulnerability, we want to hear from you. <a href="https://servicedesk.guardsix.com/hc/en-us/requests/new" target="_blank">Create a support ticket</a> or email us at <a href="mailto:g6security@guardsix.com">g6security@guardsix.com</a>.</p> <p> </p> <h5>Security announcements</h5> <div class="my-activities-items" id="request-table"> <div class="my-activities-items__head"> <div class="my-activities-items__row"> <div class="my-activities-items__col">Date Published</div> <div class="my-activities-items__col">Title</div> </div> </div> <div class="my-activities-items__body"> <div class="my-activities-items__row my-activities-item"> <div class="my-activities-items__col"> <span id="date-published-t1">2026-05-18</span> </div> <div class="my-activities-items__col"> <a class="my-activities-item__title" id="title-t1" href="https://servicedesk.guardsix.com/hc/en-us/articles/36155135524125-Guardsix-Security-Advisory-Response-to-Copy-Fail-and-Dirty-Frag-Vulnerability" > Guardsix Security Advisory: Response to Copy Fail and Dirty Frag Vulnerability </a> </div> </div> </div> <div class="my-activities-items__body"> <div class="my-activities-items__row my-activities-item"> <div class="my-activities-items__col"> <span id="date-published-t1">2025-02-04</span> </div> <div class="my-activities-items__col"> <a class="my-activities-item__title" id="title-t1" href="https://servicedesk.guardsix.com/hc/en-us/articles/24913631512989-AgentX-Security-Updates" > AgentX Security Updates </a> </div> </div> </div> <div class="my-activities-items__body"> <div class="my-activities-items__row my-activities-item"> <div class="my-activities-items__col"> <span id="date-published-t1">2024-10-04</span> </div> <div class="my-activities-items__col"> <a class="my-activities-item__title" id="title-t1" href="https://servicedesk.guardsix.com/hc/en-us/articles/22031522959773-Logpoint-response-to-latest-vulnerabilities" > Guardsix response to latest vulnerabilities </a> </div> </div> </div> <div class="my-activities-items__body"> <div class="my-activities-items__row my-activities-item"> <div class="my-activities-items__col"> <span id="date-published-t1">2024-04-03</span> </div> <div class="my-activities-items__col"> <a class="my-activities-item__title" id="title-t1" href="https://servicedesk.guardsix.com/hc/en-us/articles/17955781082781-Logpoint-response-on-CVE-2024-3094" > Guardsix response on CVE-2024-3094 </a> </div> </div> </div>  </div> <h5 style="margin-bottom: -3rem">Guardsix advisories</h5>

LVD

Date Published

Title

Severity

CWE

CVE

Advisory ID	GVD-2026-001
CVSSv 4.0 Vector	`AV:N/AC:L/AT:P/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N`
CVSSv 4.0 Base Score	7.5
Severity	High
CVE	Pending
CWE	-
Date Published	2026-06-15
Description	In affected Guardsix SIEM versions, when an alert rule is created without an explicit search interval via the LPSM, Director API, SIEM API, or cloning vendor-supplied alerts, the alert rule configuration service assigns an incorrect default interval, causing affected rules to evaluate security events less frequently than intended, which may result in missed detections.
Affected Product	Logpoint v7.8.0, v7.8.1, v7.8.4, v7.9.0, and v7.9.1
Solution	Upgrade to Logpoint v7.8.5 or v7.9.3.
Acknowledgements	8Com
Remediation	Manually set an explicit search interval on all active alert rules created via LPSM, SIEM API, Director API or by cloning vendor alerts.
Additional Resources	Customer self-service guide: scope, diagnosis, and remediation
Support	If you have any questions, please contact Guardsix Support.