Knowledge Center

Design & Architecture

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• article Customizable sync export config

Normalization & Parsing

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• article Creation of a new normalization request

Support Information

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• article Support Overview star
• article How to get notifications about new Guardsix releases?
• article Priority Access guidelines
• article Support for Logpoint NDR (Muninn)
• article User creation and deletion in Service Desk
• article Best Practices for creating a support ticket to LogPoint Support

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Support Notifications

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• article [Support Announcement] May 12, 2026 - Servicedesk (Support Portal) Upgrade
• article [Support Announcement] Sep 10, 2024 - Service Desk (Support Portal) Upgrade
• article [Support Announcement] Jan 23, 2023 - Bi-weekly Service Desk (Support Portal) Upgrade

Announcements

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• article Guardsix Security Advisory: Response to Copy Fail and Dirty Frag Vulnerability
• article Logpoint is now guardsix
• article AgentX Security Updates
• article Logpoint response to latest vulnerabilities
• article Logpoint response on CVE-2024-3094